Rescale

 To ensure your request is routed to the correct support team, please select the link below based on your organization type and the platform you use.

Use the link below if you access Rescale via the standard global platforms (US, EU, JP, or KR).

- <code>platform.rescale.com</code>
- <code>eu.rescale.com</code>
- <code>platform.rescale.jp</code>
- <code>kr.rescale.com</code>

Support Link: <a href="https://rescale.com/rescale-support-request/" rel="nofollow noopener noreferrer" target="_blank">Submit a Commercial Support Request</a>

- Platform URLs: 
 - <code>platform.rescale.com</code>
 - <code>eu.rescale.com</code>
 - <code>platform.rescale.jp</code>
 - <code>kr.rescale.com</code>
- Support Link: <a href="https://rescale.com/rescale-support-request/" rel="nofollow noopener noreferrer" target="_blank">Submit a Commercial Support Request</a>

___________________________________________________________

Use the link below if you are a government customer or work within a restricted ITAR environment.

- <code>itar.rescale-gov.com</code>
- <code>itar.rescale.com</code>

Support Link: <a href="https://helpdesk-itar.rescale.com/hc/en-us/requests/new" rel="nofollow noopener noreferrer" target="_blank">Submit a Government/ITAR Support Request</a>

- Platform URLs: 
 - <code>itar.rescale-gov.com</code>
 - <code>itar.rescale.com</code>
- Support Link: <a href="https://helpdesk-itar.rescale.com/hc/en-us/requests/new" rel="nofollow noopener noreferrer" target="_blank">Submit a Government/ITAR Support Request</a>

Note: Submitting a ticket through the incorrect portal may delay response times as your request will need to be manually rerouted for security compliance.

How to Submit a Ticket to Rescale Support

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How to Submit a Ticket to Rescale Support

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🏛️ Government & ITAR Customers