How to Log In to the Rescale Help Center
This article explains how to sign in to the Rescale Help Center so you can access support articles, submit tickets, and track your requests. The Rescale Help Center is behind the Rescale Platform SSO login.
Steps to Log In
Log in to the Rescale platform. The Rescale platform URL would vary based on your region.
Platform URLs:
We recommend using the new UI.
The classic UI is still available.
This article uses the new UI.
📝 Note: The location of the Classic UI toggle option has changed. To switch to the Classic UI, click your username in the bottom-left corner of the new UI to open the user menu, then select Classic UI. This menu also contains Preferences, Performance Profiles, and Uploads.
In the bottom-left corner of the platform, select Help.
From the pop-up menu, click Help Center.
After logging in you will be able to view all the Knowledge Base Articles
Having Trouble?
If you’re unable to log in after following these steps, submit a request here and we will get back to you soon: https://rescale.com/rescale-support-request/